Terms of Service

Effective Date: May 27, 2026  |  Last Updated: May 27, 2026

1. Acceptance of Terms

Welcome to Chuys ("Company," "we," "us," or "our"). These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "you," or "your") and Chuys governing your access to and use of the website located at meal-chuys.rest (the "Website"), as well as all related services, content, features, and functionality offered by us (collectively, the "Services").

By accessing the Website, placing an order, creating an account, or otherwise engaging with our Services in any manner, you acknowledge that:

• You have read, understood, and agree to be bound by these Terms;
• You are at least 18 years of age, or if you are between the ages of 13 and 17, you have obtained verifiable parental or legal guardian consent;
• You have the legal authority and capacity to enter into this Agreement;
• Your use of the Services complies with all applicable federal, state, and local laws and regulations.

If you are accessing or using the Services on behalf of a business entity, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms, and all references to "you" in these Terms shall refer to both you individually and such entity.

2. Description of Services

Chuys is a food service business operating in the United States. Through our Website at meal-chuys.rest, we offer the following services to our customers:

• Online Menu Browsing: Access to our full menu of food and beverage offerings, including descriptions, pricing, and nutritional information where available;
• Online Food Ordering: The ability to place orders for pickup, delivery, or dine-in reservations through our digital platform;
• Account Management: Registration and management of a personal customer account, including order history, saved preferences, and loyalty rewards where applicable;
• Promotions and Offers: Access to special deals, discount codes, seasonal promotions, and loyalty program benefits;
• Customer Support: Communication channels for inquiries, complaints, feedback, and general support;
• Content and Information: General information about our restaurant, locations, hours of operation, catering services, and events.

We reserve the right, at our sole and absolute discretion, to modify, suspend, expand, or discontinue any aspect of our Services at any time without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of Services.

Availability of certain Services, menu items, or features may vary by location, time of day, or season. We do not guarantee the availability of any specific item, promotion, or feature at any given time.

3. User Accounts and Registration

Certain features of our Services may require you to register for an account. When you register, you agree to:

• Provide accurate, current, and complete information during the registration process;
• Maintain and promptly update your account information to keep it accurate, current, and complete;
• Maintain the security and confidentiality of your account credentials, including your password;
• Accept full responsibility for all activities that occur under your account;
• Notify us immediately at [email protected] of any unauthorized use of your account or any other breach of security.

We reserve the right to suspend or terminate your account at our discretion if we believe you have violated these Terms or engaged in any conduct that is harmful to our business, other users, or third parties. You may not transfer your account to any other person or entity without our prior written consent.

4. User Obligations and Prohibited Activities

By using our Website and Services, you agree to use them only for lawful purposes and in a manner consistent with these Terms and all applicable federal and state laws, including but not limited to the Federal Trade Commission Act (FTC Act) and any applicable state consumer protection statutes.

4.1 General Obligations

You agree to:

• Provide truthful and accurate information when placing orders, creating accounts, or communicating with us;
• Honor all orders placed through the Website and make payment in a timely manner;
• Treat our staff, representatives, and other users with respect and courtesy;
• Comply with all applicable laws and regulations in connection with your use of our Services;
• Use the Website and Services only for personal, non-commercial purposes unless you have received express written authorization from us for commercial use.

4.2 Prohibited Activities

You expressly agree that you will NOT:

• Use the Website or Services for any unlawful purpose or in violation of any applicable federal, state, or local law or regulation;
• Impersonate any person or entity, falsely represent your affiliation with any person or entity, or misrepresent your identity in any way;
• Engage in any fraudulent activity, including submitting false orders, providing fraudulent payment information, or making false claims for refunds or chargebacks;
• Attempt to gain unauthorized access to our systems, servers, databases, or network infrastructure;
• Use automated tools, bots, scrapers, spiders, or similar technologies to access, collect, or monitor data from our Website without our prior written consent;
• Introduce, transmit, or otherwise make available any viruses, malware, ransomware, trojan horses, or any other harmful or malicious code;
• Engage in denial-of-service attacks, distributed denial-of-service attacks, or any other conduct intended to disrupt or overload our infrastructure;
• Copy, reproduce, distribute, publish, display, perform, create derivative works from, or otherwise exploit any content on our Website without our express written permission;
• Use our Website or Services to transmit unsolicited commercial messages (spam), chain letters, or any other form of unauthorized communication;
• Attempt to reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of any software used in connection with our Services;
• Post, upload, or transmit any content that is defamatory, obscene, offensive, harassing, threatening, discriminatory, or otherwise objectionable;
• Collect or harvest any personally identifiable information from our Website without authorization;
• Use our Services in any manner that could damage, disable, impair, or compromise the integrity or security of our platform;
• Resell, sublicense, or otherwise commercially exploit any part of our Services without our express written authorization.

Violation of any of the above prohibitions may result in the immediate suspension or termination of your account, referral to appropriate law enforcement authorities, and/or legal action against you.

5. Ordering, Payment Terms, and Pricing

5.1 Order Placement

When you place an order through our Website, you are making an offer to purchase the selected items at the listed prices and according to the terms specified. All orders are subject to acceptance by Chuys. We reserve the right to refuse or cancel any order at our discretion, including but not limited to situations where menu items are unavailable, pricing errors have occurred, or we suspect fraudulent activity.

5.2 Pricing

All prices displayed on our Website are in United States Dollars (USD) and are subject to change without notice. Prices do not include applicable sales taxes, service fees, or delivery charges unless expressly stated. Any applicable taxes will be calculated and displayed at checkout. We strive to ensure pricing accuracy; however, in the event of a pricing error, we reserve the right to cancel any orders placed at the erroneous price and notify you accordingly.

5.3 Payment Methods

We accept various forms of payment as indicated at checkout, which may include major credit cards, debit cards, and other digital payment methods. By providing payment information, you represent and warrant that:

• You are authorized to use the payment method provided;
• The payment information is accurate and complete;
• You will promptly update your payment information if it changes.

All payment transactions are processed through secure, third-party payment processors. We do not store your full payment card details on our servers. By submitting payment information, you authorize us and our payment processors to charge the applicable amounts to your designated payment method.

5.4 Refunds and Cancellations

Our refund and cancellation policy is set forth in a separate Refund Policy document available on our Website. In general, once an order has been confirmed and preparation has begun, cancellations may not be possible. If you have concerns about your order, please contact us immediately at [email protected].

6. Intellectual Property Rights

6.1 Our Intellectual Property

All content, materials, and features available on or through our Website and Services, including but not limited to text, graphics, logos, icons, images, photographs, audio clips, video clips, digital downloads, data compilations, software, and the compilation of all content (collectively, "Content"), are the exclusive property of Chuys or its licensors and are protected by United States and international intellectual property laws, including copyright, trademark, trade dress, patent, and trade secret laws.

The Chuys name, logo, trade dress, and all related names, logos, product and service names, designs, and slogans are trademarks of Chuys or its affiliates or licensors. You may not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.

6.2 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use our Website and Services for your personal, non-commercial purposes. This license does not include any right to:

• Resell or commercially exploit our Website or its Content;
• Collect or use any product listings, descriptions, or prices;
• Make any derivative use of our Website or its Content;
• Download or copy account information for the benefit of another party;
• Use data mining, robots, or similar data gathering and extraction tools.

6.3 User-Submitted Content

If you submit, post, or transmit any content to our Website, including reviews, comments, photos, or feedback ("User Content"), you grant Chuys a worldwide, royalty-free, perpetual, irrevocable, non-exclusive, fully sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, publicly perform, publicly display, and create derivative works from such User Content in any media or format. You represent and warrant that you own or have the necessary rights to grant this license and that your User Content does not infringe any third-party rights.

7. Disclaimers and "As-Is" Basis

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. CHUYS EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE;
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY CONTENT OR INFORMATION PROVIDED THROUGH THE SERVICES;
• WARRANTIES THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED.

We do not warrant or make any representations regarding the use or results of our Services in terms of their accuracy, reliability, or otherwise. Any content downloaded or otherwise obtained through the use of our Services is accessed at your own risk, and you will be solely responsible for any damage to your device or loss of data that results from downloading or accessing any such content.

Food allergies, dietary restrictions, and nutritional information: While we endeavor to provide accurate information regarding ingredients and allergens, we cannot guarantee that our food items are free from any specific allergen. If you have severe food allergies or dietary restrictions, please contact us directly before placing an order. We disclaim all liability for any allergic reactions or adverse dietary effects resulting from consumption of our food products.

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE UNITED STATES FEDERAL AND STATE LAW, IN NO EVENT SHALL CHUYS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, LICENSORS, SERVICE PROVIDERS, SUBCONTRACTORS, SUPPLIERS, INTERNS, OR SUCCESSORS BE LIABLE FOR:

• ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR LOSS OF BUSINESS OPPORTUNITIES;
• DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE OUR WEBSITE OR SERVICES;
• DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA;
• DAMAGES ARISING FROM ANY CONDUCT OF ANY THIRD PARTY ON OR IN CONNECTION WITH OUR SERVICES;
• DAMAGES ARISING FROM ANY ERRORS, OMISSIONS, INTERRUPTIONS, DEFECTS, DELAYS IN OPERATION OR TRANSMISSION, COMPUTER VIRUSES, OR LINE FAILURES.

IN NO EVENT SHALL OUR AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF OUR SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO US IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE CLAIM; OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IN FULL. IN SUCH CASES, OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

9. Indemnification

You agree to defend, indemnify, hold harmless, and release Chuys, its parent companies, subsidiaries, affiliates, officers, directors, employees, agents, licensors, service providers, and successors (collectively, the "Indemnified Parties") from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms or any applicable law, rule, or regulation;
• Your use of or access to the Website or Services, other than as expressly authorized in these Terms;
• Your User Content or any content you transmit, post, or submit through the Services;
• Your violation of any third-party rights, including intellectual property rights, privacy rights, or publicity rights;
• Any misrepresentation made by you;
• Your negligence, willful misconduct, or fraud.

We reserve the right, at our expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In such a case, you agree to cooperate with our defense of such claim. You agree not to settle any matter subject to this indemnification provision without our prior written consent.

10. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them or their subject matter, formation, or validity (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which our principal place of business is located, without regard to its conflict of law provisions.

For purposes of any legal proceedings not subject to arbitration as described herein, you hereby consent to the exclusive personal jurisdiction and venue of the state and federal courts located in the United States. You waive any and all objections to the exercise of jurisdiction over you by such courts and to the venue of such courts.

To the extent that you are a consumer located in California, these Terms do not limit any rights you may have under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), or any other applicable California consumer protection statutes. Consumer rights under the FTC Act and applicable state consumer protection laws are also preserved and not waived by these Terms.

11. Dispute Resolution

11.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to attempt to resolve any dispute, claim, or controversy arising from or related to these Terms or our Services informally. To initiate informal dispute resolution, you must send a written notice describing the nature of the dispute, the relief sought, and your contact information to us at:

We will attempt to respond within thirty (30) days of receipt. If the parties are unable to resolve the dispute informally within sixty (60) days of the initial notice, either party may pursue formal dispute resolution as described below.

11.2 Binding Arbitration

EXCEPT FOR DISPUTES THAT QUALIFY FOR SMALL CLAIMS COURT, ALL DISPUTES ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF OUR SERVICES SHALL BE RESOLVED THROUGH BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION (AAA) UNDER ITS CONSUMER ARBITRATION RULES, WHICH ARE AVAILABLE AT www.adr.org. THE ARBITRATION SHALL BE CONDUCTED IN THE UNITED STATES, IN ENGLISH.

THE ARBITRATOR'S DECISION SHALL BE FINAL AND BINDING AND MAY BE ENTERED AS A JUDGMENT IN ANY COURT OF COMPETENT JURISDICTION. YOU UNDERSTAND THAT BY AGREEING TO ARBITRATION, YOU ARE WAIVING YOUR RIGHT TO A TRIAL BY JURY AND YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

11.3 Class Action Waiver

YOU AND CHUYS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. UNLESS BOTH YOU AND CHUYS AGREE OTHERWISE IN WRITING, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.

11.4 Small Claims Court

Notwithstanding the foregoing, either party may bring an individual action in a small claims court of competent jurisdiction for disputes or claims within the scope of that court's jurisdiction.

12. Term and Termination

12.1 Term

These Terms shall remain in full force and effect for as long as you continue to access or use our Website or Services. Certain provisions of these Terms, by their nature, shall survive the termination or expiration of these Terms, including but not limited to the provisions regarding intellectual property, disclaimers, limitation of liability, indemnification, governing law, and dispute resolution.

12.2 Termination by You

You may terminate your relationship with us by discontinuing your use of our Website and Services. If you have a registered account, you may request account deletion by contacting us at [email protected]. Please note that termination of your account does not absolve you of any obligations or liabilities that arose prior to termination.

12.3 Termination by Us

We reserve the right, at our sole discretion and without prior notice or liability, to suspend or terminate your access to all or any part of our Website and Services for any reason, including but not limited to:

• Violation of any provision of these Terms;
• Fraudulent, illegal, or otherwise harmful conduct;
• Non-payment of amounts owed;
• Extended periods of inactivity;
• Legal requirements or regulatory compliance obligations;
• Our decision to discontinue the Services.

Upon termination, all rights and licenses granted to you under these Terms will immediately cease. We shall have no liability to you or any third party as a result of any termination of your access to or use of our Services.

13. Changes to Terms

We reserve the right to amend, modify, update, or replace these Terms at any time at our sole discretion. When we make changes, we will:

• Update the "Last Updated" date at the top of this page;
• Post the revised Terms on our Website at meal-chuys.rest;
• Where required by applicable law, provide you with additional notice (such as by email).

Your continued use of the Website or Services after the effective date of any revised Terms constitutes your acceptance of such revised Terms. If you do not agree to any changes, you must immediately discontinue your use of our Website and Services. We encourage you to review these Terms periodically to stay informed of your rights and obligations.

Material changes to these Terms will be communicated with at least fourteen (14) days' advance notice where feasible, although we reserve the right to make immediate changes where necessary to comply with applicable law or to address urgent security or legal issues.

14. Third-Party Links and Services

Our Website may contain links to third-party websites, services, or resources that are not owned or controlled by Chuys. We provide these links for your convenience only. We have no control over and assume no responsibility for the content, privacy policies, terms of service, or practices of any third-party websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites you visit.

Your use of any third-party website or service is governed solely by the terms and conditions of such third party, and we shall have no liability for any loss or damage that may arise from your use of such third-party websites or services.

15. Privacy Policy

Your use of our Website and Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, store, protect, and share information about you. By using our Services, you acknowledge that you have read and understood our Privacy Policy. If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) as described in our Privacy Policy.

16. Electronic Communications

By using our Website, creating an account, or placing an order, you consent to receive electronic communications from us. These communications may include notices about your account, order confirmations, promotional materials, and updates to our policies. You agree that any notices, agreements, disclosures, or other communications we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing, to the fullest extent permitted by applicable law.

If you wish to opt out of promotional communications, you may do so by following the unsubscribe instructions contained in any promotional email or by contacting us at [email protected]. Please note that even if you opt out of promotional communications, we may still send you transactional or administrative messages relating to your account or orders.

17. Force Majeure

We shall not be liable for any failure or delay in the performance of our obligations under these Terms if such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, fire, flood, war, terrorism, labor disputes, government actions, utility failures, supply chain disruptions, or internet or telecommunications failures. In such circumstances, the time for performance shall be extended for the period of the delay or inability to perform due to such circumstances.

18. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or policies published by us on the Website, constitute the entire agreement between you and Chuys with respect to your use of our Website and Services, and supersede all prior or contemporaneous communications, proposals, representations, and agreements, whether oral or written, between you and Chuys relating to such subject matter.

19. Severability

If any provision of these Terms is found to be invalid, illegal, unenforceable, or void by a court of competent jurisdiction or an arbitrator, such provision shall be deemed severed from these Terms, and the remaining provisions shall continue in full force and effect to the maximum extent permitted by law. The parties agree that the court or arbitrator shall endeavor to give effect to the parties' intentions as reflected in the invalid, illegal, or unenforceable provision, and the other provisions of these Terms shall remain in full force and effect.

Specifically, if any portion of the class action waiver or arbitration provision is found to be invalid or unenforceable, the entire arbitration provision shall be null and void, and the parties shall litigate their disputes in a court of competent jurisdiction.

20. Waiver

No waiver by Chuys of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Chuys to assert a right or provision under these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Chuys to be effective.

21. Assignment

You may not assign, transfer, delegate, or sublicense any of your rights or obligations under these Terms without our prior written consent. Any purported assignment in violation of this section shall be null and void. We may freely assign these Terms, in whole or in part, including to any affiliate, successor, or acquirer of all or substantially all of our assets, without restriction or prior notice to you.

22. Contact Information

If you have any questions, concerns, or comments regarding these Terms of Service, your use of our Services, or any other matter, please do not hesitate to contact us using the following information: